Medical science manages and develop strategy quickly (one) the dean training

IMPORTANT MEDICAL DISCOVERY - CURE FOR CANCER, AIDS etc

By China health of primary hygiene foundation, China helps deficient project up to organize: "Chinese health helps deficient project up to nod hospital dean surely " training the 10th period satisfactory end, more than 130 each district nod hospital courtyard to grow what Beijing Heibei restaurant undertakes 4 days to get together surely training. Teach to Wu Chunrong " medical science manages and develop strategy quickly
" the task understands deep further, the problem that realises oneself hospital place is faced with existence deep is badly in need of think and solve:

Medical science manages and develop strategy quickly

The problem that # hospital appears generally, need transforms environmental structure and flow:

It is a concept above all,
The idea decides everything,
The concept wants Qing Xi. The hospital should stand in common people footing, pull close the distance with common people. Some hospitals do not pay attention to sanitation, gate mouth carelessly figure, doorplate place hangs out his shingle the writing is not clear, for instance some hospitals are hanging a country in door edge 2 armour hospital, common people saw muddleheaded, on the side another is one armour hospital, ordinary common people won‘t understand 2 armour distinguish one armour, error one armour is better perhaps.

Next, the cost with the biggest hospital is inside bad news, popular feeling is not neat, flabby, state of mind is bad.

The 3rd, the government throws inadequacy, capital is insufficient, hospital oneself should learn to earn the money of common people health.

The 4th, medical personnel quality is too poor. So the management of the hospital is it is an art, here two are not all the time line however a curve, need accomplishs true communication, fall to the harmony of real point. Along- - affection- - manage---Law, predestined relationship -- namely common cause, wish scene, lot; Affection -- namely ties of friendship; Manage -- namely truth; Law -- namely law.

Say lot beforehand in all together, do not have lot to won‘t say ties of friendship, do not have ties of friendship to won‘t tell a truth, be forced to interpret law without the truth, use statute goes solving a problem, this is the principle that layer upon layer management plays.

How does # establish the brand of the hospital?

Undertake investigating in hospital doorway: Why should reach this hospital? Why be less than in that way does the hospital go? Because the patient just is real money;

Do a thing to be an upright person first, do not have an individual without the group, the group of backside is one of elements that help a success.

Make good service, what do the hardest is had made the service.

Sale is not difficult, its the first pace is excellent service.

Excellent service the first pace is changeover idea -- set out from the desire of common people.

The changeover sense that how makes good service -- of change service idea training:

Groom in order to change the service intention of faculty;

Groom the what of the purpose, traininged exam in order to what achieve, training discuss, the result is experienced, hold speech contest, section office takes out decathlon step, how to transform viewpoint, assess result and bonus link up with.

Accomplishing employee to serve ideal change really, understand how to master the importance of oneself resource, master technical importance.

To faithful employee ability can undertake fostering, master the resource of good tarry talent, everybody needs to build practice, this is a service, management, one of 10 old concepts of education.

Difference changes the way of development:

·Want to have oneself brand, have oneself distinguishing feature.

·Want change idea: Change serves an idea; Every doctor should have the mind that respect property, want to like a patient like liking fund, like the job that oneself like like money, like the career that oneself like like money; Want to make friend with the patient;

·Had done the culture of active service:

Because division of labor is opposite, the service is absolutely. The detail of every act is culture; Culture is come from inside the system, from system proceed with again culture, it is the sublimate of the system, it is the system about sincere letter and quality; For instance 3 the metric system are spent -- accomplish 3 greet sb inside rice; Take right side on foot; Active help disease suffers from and the mutual help between employee. Supervise should effective, the system should act well. Because management is to be in charge of people to won‘t do the thing that did not set of one‘s own accord;

Establish study activity: Establish the goal of academic be used to, how to look, taking what purpose to look, undertake assessing and with welfare bonus link up with.

The hospital wants to be in charge of in the round for common people: Hold water deserve to send a center (the client serves a ministry) , convenient, set complain and help; Establish assessment to do; With suffer from make friend; Make health management system;

Provide excellent service: High grade environment; High grade flow (transform convenient) ; High grade concept / appearance / manner; High grade service spirit, respect industry drive; Assure technical safety, foster the section chief of medical affairs division that competent quality manages; The price wants some rationality to want to make value fight, cannot make price war, service price should rise, cannot easily dozen fold, can give check-up value, add service content; Retain persistent service, make health management system all one‘s life; Build interactive relation network with common people, establish advisory department, the phone seeks advice should have skill, want to have circular sex, do satisfactory service government for instance, can ask a few disease to have assembly room, undertake not nominative interview, ministry of resource of the manpower on management sets assessment to do, financial department sets business accounting to do, the office is set in all army all; Make good sale, sale mode, 16 enrol method and 21 action concept, the sale before the courtyard, information is sent go out to want to have penetration, plan of scroll type sale, material benefit lets arrive home, do not make sale without material benefit;

For instance: Design card of honoured guest of healthy health care, can use the name that the government cares to common people, solve truly it is difficult to see a doctor, card sends excellent, there is ready money on card, how understanding of common people of service ministry help is beautiful, how the accumulative total of billiard-marker, at the same time hospital service ministry should make good card how plan account and with industrial and commercial / duty Wu / the health bureau undertake putting on record.

·Science management: Build the system of science management, find what the hospital manages and develop to wish scene, executive aim and method, undertake program and conformity to the hospital, build the platform that overall performance manages, culture and quality serve, form scientific administrative system.

How does the hospital help deficient project up to make cooperative to just can achieve give aid to best with national health the effect:

"Chinese health helps deficient project up to order a hospital surely " it is health of foundation of Chinese primary hygiene, China the commonweal project that the engineering stress that help deficient up implements, the project that help deficient up includes:

The project that help deficient up includes:: 1) presents project of medical treatment equipment, medicals and chemical reagents

(2) supports the hospital that decide a dot to digitlize construction project

(Equipment of 3) medical treatment rents a project

(4) funds project of equipment of medical treatment of form a complete set of the hospital that decide a dot

(Project of census of 5) adolescent microelement

(Project of deliverance of census of 6) second liver, prevention and cure

(Project of census of disease of 7) department of gynaecology

(8) children is congenital project of heart disease deliverance

(9) capital allowance purchases special ambulance item

(Specialized subject of collaboration of management board of medical of 10) country traditional Chinese medical science (only ill) promotion, recommend a project

(11) " project of campus health drinking water " project

(12) builds project of community fitness service center

(13) nods hospital dean to training freely surely project

(14) training to nodding a hospital to engineer surely project

(15) " healthy China of love eternity · " project of large commonweal activity

(16) is given freely to weak force group " the healthy medical chest that help deficient up " project

(17) holds the hospital that decide a dot to develop experience communication seminar

(Project of 18) deliverance rheumatism

(19) " healthy China " magazine

Aid financially content: Double show B to exceed, analyzer of analyzer of decathlon of appearance of custody of report of lens of diagnostic appearance of infra-red mammary gland, vagina, multi-parameter heart, make water, semi-automatic biochemistry, lung ventilator, anaesthetic machine

The preparation that the hospital requires to do works:

Dean of 1 · hospital needs to undertake brainwashing, adjust state of mind, develop healthy organization, manage clear hospital needs what to be to urgent need improves the aspect and develop;

2 · hospital should take two routes, a leg is stridden, a leg leaves a hospital. The duty in needing a school dry undertake traininging, the target that executive oneself hospital needs to reform and carry out;

3 · hospital becomes good figure, want to have oneself brand specialized subject; Principal hardware measure is to do full wholesome work.

4 · are changed stage by stage and perfect service idea, build oneself culture and characteristic, be like: Experience center, women and children, aching division;

5 · hospital should build civilized system, choose person selected of good office director, establish email office and the system that handle official bussiness with information and condition;

6 · do good propaganda work adequately, yield the determination that local government realizes to the hospital is improved to oneself and result. The propagandist characteristic of the hospital:


Make friend, calling card, spring festival scrolls, new Year picture, press;

7 · hospital has group of a sale (the office) try to establish a relationship with sb and dog service, have the aid of orders the appeal of the hospital and propagandist force surely at the healthy project that help deficient up, ask place to do governmental leader to do sufficient propaganda work further: Conduct propaganda is interactive mutual benefit, the government publicizes what what need to helping deficient project and media up most golden eggs supports common people namely and contribute. Had done calm dot to award card ceremony at the same time, the project financing that makes place of the healthy project that help deficient up is aided financially thereby and the project financing that the government aids financially can give in satisfactory exam paper finally in the hospital.